AI in Business-Process Reengineering

نویسنده

  • Walter Hamscher
چکیده

Fortune 500 company annual reports explicitly discussed reengineering efforts that were currently under way. One analyst recently estimated the annual market for BPR services in U.S.-based companies at $1.8 billion; another predicts a growth of 20 percent each year from 1994 to 1996 (Caldwell 1994). To measure the long-term impact of this work, one must consider a multiple of this figure as the cost reductions and revenue enhancements brought about by today’s reengineering begin to be realized over the next few years. There is hype, to be sure, but the phenomenon is real. There are at least two distinct roles for AI in BPR. One role is as an enabling technology for reengineered ■ Business-process reengineering (BPR) is a generic term covering a variety of perspectives on how to change organizations. There are at least two distinct roles for AI in BPR. One role is as an enabling technology for reengineered processes. A second, less common but potentially important role is in tools to support the change process itself. The Workshop on AI in Business-Process Engineering, held during the national AI conference, allowed participants to learn about projects that are aimed at exploiting insights from AI.

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عنوان ژورنال:
  • AI Magazine

دوره 15  شماره 

صفحات  -

تاریخ انتشار 1994